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Department Detail:  Child Support Office

Department Child Support Office
Department Head Kimberly Wilhite
Address Green County Justice Center
2841 6th Street
Monroe, Wisconsin  53566
Phone Number 608-328-9460
Fax Number 608-328-9605
Staff Child Support Office Staff
Office Hours 8:00 am - 4:30 pm Monday - Friday

The Child Support Program contributes to the well-being of children through the establishment of paternity and the establishment and enforcement of court ordered child and medical support obligations.


Public Information

Your child support debit card is one of the ways you can receive your child support payment electronically. The Wisconsin Child Support Program is replacing your current debit card on February 7, 2013.  We are changing from the CHASE Visa debit card to the new Wisconsin EPPIC Debit MasterCard.

For additional information, please see the following links:

Customer Service Phone Numbers:

  • Chase (the old vendor) 1-866-817-0761 (Toll Free; 24/7)
  • EPPIC (the new vendor) 1-877-253-3686 (Toll Free; 24/7 beginning 2/7/2013)
  • Collection and payment information is available 24 hours daily by calling 1-800-991-5530.

Child Support Online Services are now available.

  • See balances owed
  • Print payment coupons
  • See all payments made during the last 60 days

To sign up for free access to your information, go to:

CHILD SUPPORT PROGRAM OVERVIEW VIDEOS AVAILABLE   The Bureau of Child Support has posted two short videos that provide an overview of child support program services to the public website. One provides a general overview, and the other is an overview of payee services. Each five-minute program is in Flash format, and is intended to give new case participants or applicants an idea of the kinds of services provided by the child support program.


Here are the links:


General Overview:

Receiving Support:

FAMILY LAW CLINIC - (Attached Intake Form)


Committee Of Jurisdiction Personnel & Labor Relations Committee
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